The Program

"Before we got FirePro, I used to spend six hours completing my monthly incident response reports to the Fire Marshall’s office. Now it takes me five minutes. FirePro's response reports are easy to use and I can generate statistics any way I want."

Training Officer Fred Stephenson
Loyalist Township, ON

"I like being able to do reports quickly. I used to spend days doing the reports for council -- now takes me 1 1/2 hours. FirePro frees me up to do other things I should be doing instead of paperwork."

Chief John Ritz

Township of Wilmot, ON

"We are more pleased all the time that we bought the right stuff!"

Fire Chief Dennis Kaufman
Minto, ON

"I love the program. Everything is integrated -- what we need is together in one package and the information is connected."

Chief Tom Toole

Midland, ON

"I don't know how I'd work without it. I don't know how anyone could do without it if you are in this line of work."

Brian LeDuc in
McDougall, ON

"Being able to import the Fire Code has been really beneficial to us - it's cut our actual reporting time in half."

Bill Crossman
Amherst, Nova Scotia

"FirePro 2 has simplified all phases of Fire Department Recordings and Reporting. Before buying FirePro seven years ago we experienced paper overload and had a hard time finding the information we needed on the spot. Now we get the information we need immediately. We can also put together reports in a fraction of the time it used to take. Payroll used to take 3 days and now it takes us 18 minutes."

(Retired) Chief Peter Mitchell
Bracebridge, ON

"FirePro is easy to use and easy to understand. I like that it is so simple to get statistics in so many different ways."

Fire Chief Gordon "Shorty" Smith

Dawson Creek, BC

"FirePro 2 has saved our department a significant amount of precious budget money! We have shaved approximately $30,000 from our annual budget by analyzing data entered into our FirePro 2 system over the last two years, and using this information to respond differently to medical calls. I am impressed with FirePro 2's reporting capabilities, and very pleased with the financial outcome for our department."

Bob Hamilton, Assistant Chief of Fire Prevention
Tecumseh, ON.

"FirePro 2 is easy to work with and is wonderfully customizable. Reporting that used to take me a day and a half now takes minutes!"

Lynn Gale
Spruce Grove, AB

"I am really enjoying using Firepro. I am a big fan of the program and encourage other departments to check it out. I'm very impressed."

Chief John Ritz

Township of Wilmot, ON

"After having shopped for a software program for 5 years, we bought FirePro because it has the best value for the price. It is ideal for a smaller department, reasonably priced and easy to use with excellent technical support."

Art Curry, Fire Prevention Officer
Saanich, BC

The Training

"I really enjoyed the training and how Laura explains it all -- it makes it sound so easy. My Fire Chief and our CAO both were quite impressed after today’s training at the depth of FirePro 2 and the records/reports it can create. Overall, this program is an asset to our department, and the training was definitely an positive feature for us purchasing, and it was certainly a good investment."

Mark Halabecki
Oliver Paipoonge Fire & Emergency Services

"I found the hands on method of on-line training to be very helpful"

Mary Koop

Kingsville, ON

"We had a great training day and we all certainly learned a lot. Laura is a fabulous trainer with a wealth of knowledge. Thanks for taking care of us."

Debbie Brock

Whitchurch-Stouffville, ON

"I’ve been working with FirePro for a long time now, but I learn something new and useful every time I take a course."

Sue Arbour

Niagara Falls, ON

"The "Tips of the Week" are very helpful."

Joan Franks

Stratford, ON

"I would highly recommend this training to other departments. It walks you through the steps of doing each section and can go as slow or as fast as you want. It is a fantastic resource."

Mark Halabecki
Oliver Paipoonge Fire & Emergency Services

"There was a lot to absorb, but I found the training helpful. I’ll read the manual to reinforce the lessons that we learned. Thanks!"

Theresa Bisch
Wellesley, ON

"I find the Tips of the Week and the library of them extremely useful, especially being new to the software. Also, all the staff I have dealt with have been very pleasant and really great to work with."

Alana Solman

Township of North Kawartha / North Kawartha Emergency Services

The Service

"Fire Marshall reports used to take four to five hours a month and now takes a few minutes. I have also found Doug's technical support second to none."

Harley Gaunt, Fire Chief
Wingham Fire Department
(near London, Ont.)

"I am really enjoying using the program. The technical support is excellent. I appreciate the continual updates and improvements based on users suggestions."

Fire Chief Wes Patterson

Thornhill, BC

"FirePro's support exceeds my expectations -- always timely and courteous. I can call and get what I need anytime."

Fire Chief Gordon "Shorty" Smith

Dawson Creek, BC

"I have been involved with FirePro 2 since shortly after I retired. While I have not actually used it in real-life situations I have demonstrated it to many Fire Departments across Ontario and I have been fortunate in being able to install the program and train some of the Fire Service users. I would have to say that probably our main strong point is Doug’s willingness to listen to the suggestions and requests of the users and prospective users and respond positively in a timely and cost effective manner. I have seen many updates to the program and I know that most, if not all, were made as a result of our customers. This, to me, says a lot about FirePro 2’s attitude toward customer service."

Fred Collins, Chief Instructor (retired),
Ontario Fire College

"The support is great! We always talk to a real live person and get the help we need."

Chief Al Collinson
Kimberley, BC

"If there is ever a problem or something not right, all we do is contact FirePro and it's fixed! Any changes or enhancements to the program that we wanted have been done."

Lisa Dormuth

Red Deer County, AB

"You couldn't ask for better support. Any issues are usually rectified within 24 hours. Program updates take only moments to install!"

Sue Arbour

Niagara Falls, ON

"I am definately satisfied with the service 100%. I tell anyone who is looking at records software how good Ingenious Software and FirePro 2 are!"

Joan Franks

Stratford, ON